At Anglo Egyptian Trading Company, we are committed to protecting and respecting your privacy.

Our privacy policy explains what personal information we collect, why we collect it, how we use it, the control you have over it and how we protect it. This privacy notice applies to personal information we collect through our Anglo Company websites, or which is provided by you in person (for example when you visit our offices, exhibition stands or events).

It is important you read this privacy notice, together with any terms and conditions we may supply or make available to you from time to time. This privacy notice supplements the other notices and is not intended to override them.

By sharing your personal information with us, or by continuing to use our website & app, you confirm that you have read and understood the terms of this privacy policy. We take responsibility for the personal information we collect about you, and we aim to be transparent about how we handle it, and give you control over it. 

For details on Anglo Company's Privacy Policy, please check list below.

If you have any questions, comments, or concerns about any aspect of this privacy policy, how we handle your personal information, or would like to make a complaint, please contact our Privacy Team by email at info@anglo-company.com or in writing at C/O The Privacy Team, Anglo Egyptian Trading Company, 4 Weresh El Telephonate Street, Shobra Masr, Cairo 11231, Egypt.

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back often to see any updates or changes to our Privacy Policy. It is important that the personal information we hold about you is correct and current. Please keep us informed if your personal information changes during your relationship with us.

For over thirty-five years, and counting, Anglo Egyptian has been elcometer’s sole distributor of the coating’s inspection, & laboratory equipment, in parallel with concrete inspection, and metal detection equipment to the Egyptian market with leadership.

Anglo Egyptian Trading is one legal entity, details of which can be found here. This privacy policy is issued on behalf of this entity so when we mention "Anglo", "Anglo Company", "Anglo Egyptian", "Anglo Egyptian Trading Company", "us", "we" or "our", we are referring to Anglo Egyptian Trading Company. So Anglo is the controller of your personal information either in our website terms, or when you buy a product or service from us. If you are attending our offices, the controller of your personal information will be the company running out of such offices. Where you attend an event, it will be Anglo that is exhibiting at such event or that is responsible for your country.

Our main reason for collecting your personal information is to supply the products or services you have requested from us and to improve the services, products, and experiences that you expect from us.

Personal information is defined slightly differently across the world. To guarantee your privacy and the protection of your information, we define it as any information that could be used to identify you or another living individual.

Through your interactions with us, you may share with us, or we may collect the following personal information:

In some circumstances, we will need that information to be able to provide you with a product or service that you have asked for; for example, we need your payment information when you buy a product, and your address to deliver it to you. Where we need to collect personal information by law, or under the terms of a contract we have with you and you fail to provide the information requested, we may not be able to perform the contract and in which case we may have to cancel the product or services you have with us, but we will notify you of this at the relevant time.

If you share details of other people with us (for example, if you have bought a product from us for another person or if you register another person for our app), then you will need to check with that person that they are happy for you to share their personal information with us, and for us to use it in accordance with this privacy policy.

We also collect, use, and share anonymous data and aggregated data such as statistical data or demographic data for any purpose. Although such data may be derived from your personal information, it is not considered personal information as it does not directly or indirectly reveal your identity.

We do not collect any special categories of personal data about you (this includes details about your race, ethnicity, religious or philosophical beliefs, sexual orientation, political views, trade union membership, information about your health and genetic or biometric data).

We use different methods to collect personal information from and about you, including through:

Personal interactions - you may provide us with a variety of personal information, including: your identity, contact, employment, and financial data when you attend our events, offices or correspond with us by post.

Electronic interactions -  you may typically provide us with your identity, contact, customer data, financial data, transaction data, technical data and profile data, when you contact us by: our website, email, telephone, when you order products or services from us, request a quotation, set up a user account, subscribe to our service or publications, request marketing is sent to you, provide feedback to us, register your warranty, complete a survey, update your account information, download Anglo App, or ask for technical support through our website.

Automated technologies - when you interact with our website, send us an email, or use our apps, we may automatically collect your technical data, usage data, the internet address of the website from which you link through to our website and information on how you use our websites or apps. We use this information so that we can see how well our websites and apps are working, how they are used and what users look at most and to prevent automated spam.

We track our emails to review how you engage with them; including whether they are delivered to you, whether you open them, whether you choose to learn more about what is happening at Anglo (for example, by clicking on a link in our e-mail).

Analytics providers - we use Google Analytics on our site for anonymous reporting of site usage. We use the collected information to compile reports to analyze and further improve our site. We only use this information for statistical analysis purposes and then the data is removed. Google analytics use cookies as part of their analytical process, please see our cookies policy for more information about this and other cookies that run on our website. We do not currently respond to Do Not Track (DNT) signals.

Social Media Sites - you may use social media to contact us about your branded products, or to leave a review. We review publicly available social media and online sites to get a better understanding of what people are saying about us, and our products, technology, and services and to help consumers who prefer to contact us through social media. We only collect information about you that you have made publicly available on such sites (Facebook, YouTube, Twitter, LinkedIn, Instagram). We make sure any information we use is properly credited to its source or is made anonymous.

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

Generally, we do not rely on consent as a legal basis for processing your personal information other than in relation to sending electronic marketing communications to you or where we are required to transfer your personal information outside of Egypt in order to deal with your enquiry or request. You have the right to withdraw your consent to marketing at any time by contacting us or [How can you change the way that we contact you about our products, services, and support?], see below for further information on how to do this.

We have set out below, in a table format, a description of the ways we plan to use your personal information, and which legal basis we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal information for more than one lawful ground depending on the specific purpose for which we are using your information. Please contact us if you need details about the specific legal ground, we are relying on to process your personal information where more than one ground has been set out in the table below.